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How to Track Social Media with Yahoo! Web Analytics
At our recent social media event, we talked about the need for online retailers to track the web traffic and sales that are being generated by Facebook or Twitter. There was a very useful post on...
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Yahoo! Web Analytics – what’s different about it?
If you’re involved in your company’s web analytics, then you need to know about the free-to-use Yahoo! Web Analytics service that is now available to all. It’s basically Yahoo!’s answer to Google...
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Notes from the Omniture summit
Yesterday I spent the day at the Omniture Summit. We’re an Omniture partner and so I went along to find out what they have planned that we can use to help our retail clients grow their businesses. I...
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Google Analytics opt-out – the impact for retailers?
You may have seen the recent press about Google’s new analytics opt-out tool, which is currently in beta. Web users can now download the add-on to their browsers so that they are excluded from all...
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Google in-page analytics – site overlay for the masses
“Wouldn’t it be great if I had access to a visual overlay tool so that I can see how users are interacting on my webpages?” Fortunately Google have come to the rescue with the beta release of a feature...
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How much are retailers charging for next-day delivery?
The 2014 MICROS Multi-channel Retail Delivery Report will be published on 22nd January (with a launch party – find out more). 239 retailers were tested in this year’s research and we have come up with...
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2014 MICROS Multi-channel Retail Delivery Report – out now
MICROS has published the ninth edition of our annual Multi-channel Retail Delivery Report, which is now available for download on our website. 239 retail websites were tested in this year’s report,...
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2014 MICROS Returns and Refunds Report – out now!
MICROS, the leading provider of technology solutions to the retail and hospitality industries, is proud to announce the publication of the 2014 Online Returns and Refunds Report. Now in its seventh...
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How many retailers are covering the cost of returning goods bought online?
The 2014 MICROS Online Returns and Refunds Report is now available. In this year’s report we tested 217 retailers on how easy it was for the customer to return an unwanted item bought online. In one...
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